§ 119.01. APPLICABILITY. |
§ 119.02. CUSTOMER SERVICES PLAN. |
§ 119.03. CUSTOMER SERVICE STANDARDS. |
§ 119.04. SUBSCRIBER COMPLAINTS. |
§ 119.05. OUTAGES AND SERVICE INTERRUPTIONS. |
§ 119.06. PRE-CONSTRUCTION INFORMATION. |
§ 119.07. SOLICITATION OF CUSTOMERS BY THE GRANTEE. |
§ 119.08. REQUESTS FOR INSTALLATION. |
§ 119.09. PROGRAM GUIDES. |
§ 119.10. EMPLOYEE IDENTIFICATION. |
§ 119.11. NONDISCRIMINATION. |
§ 119.99. PENALTY. |
APPENDIX: CREDITS TO CUSTOMERS |